Do you ship outside of Thailand?
Yes we do, but we do not include international shipping in our "Checkout" process. Please contact us before placing any order. You can also create a "Wishlist" and send it to us by email.
What is the payment schedule and how do I pay?
Please pay fully within 3 days for the products you order through our web shopping cart. For larger orders above 100,000 THB, a 50% upfront payment is required upon the confirmation of order and another 50% when the order is ready to ship. Otherwise, a 100% advanced payment is required for any order. You can pay direct bank transfer or online.
Why is there no "Add to Cart" button in my "Wishlist"?
The items are likely out of stock. You can still send us your "Wishlist" by email. We will check and let you know how soon you can get your "Wishlist" products.
Please contact us for more questions.
Do you offer wholesale or Free on Board (FOB)? What's the difference?
We offer both. Wholesale is the best price with a minimum order of 50,000 THB and the customer pays all of the shipping cost. FOB requires a minimum order of 100,000 THB which covers domestic delivery cost to the port of destination.
How to place a custom order and what is lead time?
A custom design or sample needs to be approved before making any decisions. Depends on your total order, we may need 45 days to 90 days lead time.
What is Minimum Order Quantity (MOQ) for wholesale and customer order?
The minimum order volume per item may be as low as 5 pieces but specific MOQ may apply for certain products. Confirmation is required at the time of order.
How do I send or share my "Wishlist"?
You can create your "Wishlist" without "Login", but, to send us your "Wishlist" by email or share to social media sites, you must "Login" first.
